MYCARE+-HW-SEL-Selenio 2020

MyCare+ Service Contract for hardware centric Selenio product families including Imagine Community Access, Knowledge Access, 24x7 Technical Support, Firmware Updates, NextDay Advance Exchange Shipment of Replacement Parts

Support Jan 1, 2020 to Dec 31, 2021 - CARE+ LEVEL NEW SLA Proposal for uncovered Infocaster (SW ONLY) items listed below:

Items from SO# 7262270 (PO# 64759-01)
Asset # - QTY - Part Number - Serial Number - Description
3361169 - 1 - SEL-FR3-AC-RR-IP-R - 2416027636 - 3RU
FRAME 2 PSU, 2 CONT.

3369150 - 1 - SEL-1ENC2-EES - 2115473374 - MPEG-
2/H.264 DIS ENCODER HARDWARE

3369151 - 1 - SEL-1ENC2-EES - 2115473380 - MPEG-
2/H.264 DIS ENCODER HARDWARE

3369152 - 1 - SEL-1ENC2-EES - 2115473408 - MPEG-
2/H.264 DIS ENCODER HARDWARE

3369153 - 1 - SEL-1ENC2-EES - 2115473434 - MPEG-
2/H.264 DIS ENCODER HARDWARE

3369160 - 4 - SEL-SK-E2-C-BSC-SD - - SOFTWARE
ENC2,MPEG-2 SD, H.264 SD"