TEL-LS-LVCAPSLVR- MS00

Silver Support provides software updates
and technical support for Lightspeed Live
Capture Software. Monday through
Friday, 6:00AM ? 6:00PM Pacific Time
(PT) excluding holidays with 6-8 hour
response time during regular business
hours as well as 24 hour access to
Customer Portal Cases, Knowledgebase
& Educational Content. For our EMEA
customers we offer support from 9:00am
- 6:00pm Central European Time (CET)
excluding holidays. After the first year this
support option also requires the purchase
of LSLIVE- MS-EXT, the extended
hardware warranty for the Lightspeed
Live server.