TEL-V-SILVER-MS00

Silver Support provides software updates and technical support Monday through Friday, 6:00AM - 6:00PM Pacific Time (PT) excluding
holidays with 6-8 hour response time during regular business hours as well as 24 hour access to Customer Portal Cases, Knowledgebase & Educational Content. For our EMEA customers we offer support from 9:00am - 6:00pm Central European Time (CET) excluding holidays. Silver support is calculated at 15% of the list price of: Total List: 15% of
List: For more details please see the Support Service Guide at http://www.telestream.net/pdfs/datasheets / Telestream-Enterprise-M&S-Guide.pdf